Shipping policy

📦 Shipping Policy — shop.mickiebay.com (Qatar)

At shop.mickiebay.com, we aim to provide fast, reliable, and affordable shipping across Qatar. Please review the policy below to understand how your order will be processed and delivered.

🚚 Delivery Within Qatar

Delivery Time

Doha & Major Cities: 1–2 business days
Other Qatar Areas: 2–3 business days
Orders placed after 6:00 PM will be processed the next business day.
No deliveries on Fridays or public holidays.

💵 Shipping Fees

Standard Delivery: QAR 10–15 (set your preferred rate)
Free Delivery: For All orders
Cash on Delivery (COD): Available

🛒 Order Processing

Orders are confirmed via email/SMS after payment.
Processing time: Same day or next business day.
If any item is out of stock or needs extra time, we will notify you immediately.

📦 Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email.
You can track orders directly through Qatar-based couriers such as:

Aramex
Qatar Post
Talabat Logistics / Jeeb / local courier partners

🌍 International Shipping

If you plan to ship internationally:

International shipping may take 5–12 business days depending on destination.
Customs fees, duties, or taxes (if any) are the responsibility of the customer.

If you will NOT ship internationally, include:
❗ “We currently do not offer international shipping outside Qatar.”

❗ Failed Deliveries / Re-Deliveries

If the courier is unable to reach you after two attempts, the order may be returned.
Re-delivery may require an additional shipping fee.

📬 Address Accuracy

Please ensure your shipping address, phone number, and location details are correct.
We are not responsible for delays caused by incomplete or incorrect information.

📞 Need Help?

If you have questions about shipping or need assistance with your order, please contact us:

Email: hellomickiebay@gmail.com
WhatsApp: +97451748855
Customer Service Hours: 10:00 AM – 8:00 PM (GMT+3)